Question 1

How long does delivery take?

Accepted Answer

Orders are dispatched every Wednesday and Sunday. Delivery typically takes 2–5 business days from the dispatch date. Once your order has been shipped, you’ll receive a tracking link via the email you provided at checkout. If you experience any delays beyond the expected timeframe, please don’t hesitate to reach out to us for assistance.

Question 2

How much does delivery cost?

Question 3

Can I pick up my order?

Accepted Answer

We offer convenient pickup in Durban Westville. After placing your order, we will reach out to arrange a suitable date and time for collection.

Question 4

Can I personalise my Halaal Jar?

Question 5

Do you offer discounts on bulk orders?

Accepted Answer

Yes we do! Feel free to reach out to us on WhatsApp by clicking here to chat about your order.

Question 6

Can I become a reseller?

Accepted Answer

We’d love for you to join the Halaal Jar family as a reseller! Simply WhatsApp us by clicking here to learn more about how you can become a valued reseller.

Question 7

Can I pick up in Durban?

Accepted Answer

Yes — pickup is available in Durban Westville at no extra charge. We'll contact you after your order to arrange a convenient time.

FAQ

Frequently asked questions